![]() ![]() Represents the start page of the Food Order flow. You configure each page to collect informationįor the conversational state represented by the page.įor example, you might create the pages (in blue) in the diagram belowįor a Food Order flow of a pizza delivery agent. The current page will either stay the same or transition to another page. Where your combined pages can handle a complete conversationĪnd the flow associated with that page is considered active. The states of a CX session are represented by PagesĪ Dialogflow CX conversation (session) can be described and visualized as a More complicated agents may require additional flows,Īnd different development team members can be responsible for buildingįor example, the flows of a pizza delivery agent may look like the following:ĭialogflow CX flows serve a similar purpose as sub-agents forįlows provide better conversation control,Īnd they do not incur additional cost. This single flow may be all you need for a simple agent. FlowsĪre used to define these topics and the associated conversational paths. To acquire the relevant information from the end-user. FlowsĬomplex dialogs often involve multiple conversation topics.įor example, a pizza delivery agent may haveįood order, customer information, and confirmationĮach topic requires multiple conversational turns for an agent You train them both to handle expected conversation scenarios,Īnd your training does not need to be overly explicit. To handle the types of conversations required for your system.Ī Dialogflow agent is similar to a human call center agent. To structured data that your apps and services can understand. That understands the nuances of human language.ĭialogflow translates end-user text or audio during a conversation It is a natural language understanding module That handles concurrent conversations with your end-users. It provides an overview of the most important concepts. This document describes the basics of using Dialogflow CX. Cloud SDK, languages, frameworks, and toolsĭialogflow & Vertex AI Conversation Common Documentation ![]()
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